The concierge is available from 6 am to 6 pm to assist residents with mail and packages, answer resident questions, coordinate maintenance requests, provide building information, handle deliveries, and make bookings for the meeting rooms.

Located in The Emerald’s first basement, the laundromat is open six days a week from 7 am to 7 pm and has staff on-site to assist residents. Its services include washing, drying, and ironing and can serve as a dry-cleaning depot.
The laundromat is operated by Washpro and can be contacted on 010 555 0104.