Not only is The Emerald ideally located near the main business hubs of Johannesburg and has quick access to main routes to the airport and in and out of the city, it also offers premium on-site business facilities. These include a beautifully appointed business lounge, ideal for less formal business meetings for those working from home, and private meeting rooms that accommodate up to ten people. Both have free WiFi.

The onsite concierge service is available between 6 am and 6 pm and manages the meeting room bookings.